WORDPRESS WEBSITE MAINTENANCE
& SUPPORT CARE PLANS

WEBSITE MAINTENANCE THAT MAKES YOUR LIFE EASIER

Like any store front, it needs upkeep and maintenance to keep running and bringing in business.

Same goes for your website.

Think of it as Tech Support for your website.

MANAGEMENT SERVICES

Keep WordPress up-to-date without doing anything – We take care of it all.

Performance Optimisation

We make sure your site is running quickly and efficiently. Speed matters.

Security

Keep your website secure and safe – stop bots from hacking and abusing your website.

Automated Backups

We ensure your website’s database, files, and images are stored offsite safely.

Why have Website Maintenance?

Your website is a public reflection of your business image.

A poorly maintained website with lots of errors, broken links, dead pages and outdated information projects a sloppy business image and can cause business to decline over time.

For many customers, your website the first interaction with your business. Just like a storefront, in order to impress your customers and encourage them to take a desired action, your site requires regular upkeep.

Without website maintenance, your website will; get hacked, become bloated, possibly be penalised by Google,  be used for phishing (sending spam), accumulate errors, potentially get blacklisted for spam, suffer from black-hat SEO and simply – slow down. Websites eventually “break”.

Our care plans keep software on your website updated, secure and visible to search engines.

Think of it as Tech Support for your website.

How Signing Up Works

Step 1 - Subscribe

Select Your Plan depending on your business/website needs.

Step 2 - Setup

Add us to your website by creating a new account on your website.

Step 3 - Relax

We do the rest so you can focus on your business!

Introducing The Care Plans

The Care Plans is where your website is looked after by us for any updates, security issues, and backups. Each WordPress website (self-hosted only) can be submitted to continue to have all software kept up to date weekly, speed maintained and security on top of the bots.

This also means that any new security or speed improvements that come into the industry will be applied to your website, keeping your website up to date, secure and fast.

Care Plan Lite

$49/month + $99 Setup Fee*

For those just wanting their site secure and updated

Monthly scheduled website updates & security tweaks

Monthly automatic website off-site backups

Monthly database clean up

Monthly Check and redirect of broken links

Respond and fix issues discovered**

Help Desk access + FAQ’s section

Monthly WordPress Support

eCommerce Support

24/7 website uptime monitoring

BONUS:

Reduced website additional support time rates***

Free Managed Website Hosting****

Care Plan Pro

$119/month + Free Setup*

For those wanting full website support & maintenance

Weekly scheduled website updates & security tweaks

Weekly automatic website off-site backups

Weekly database clean up

Weekly Check and redirect of broken links

Respond and fix issues discovered**

Help Desk access + FAQ’s section

Monthly WordPress Support

eCommerce Support

24/7 website uptime monitoring

BONUS:

Reduced website additional support time rates***

Free Managed Website Hosting****

 

* Per WordPress self-hosted website

** Within 1-3 business days

*** Additional website support time can be purchased at a reduced rate of $50/hr if required support time exceeds 2 hours during the calendar month. Cancelation of the Care Plan terminates the reduced rate and will be charged at full rate for any ongoing and future tasks.

**** Cancellation of Care Plans within 12 months terminates free hosting offer. Only available if already using our Managed WordPress website hosting. Hosting Migration services available on request at $99 per website. 

  • The World Wide Web 100% 100%
  • Known WordPress Sites 31% 31%
  • Out Of Date WordPress Sites 21.7% 21.7%

31% of the known internet (2018) is made with WordPress, with about 70% of WordPress sites out of date…

First Time With Us?

When we first get access to your site, we do the following to setup:

  1. Take an offsite back with no changes made
  2. Fix any issues that arose from not being managed in the past
  3. Test for malware and clean site if bugs are found
  4. Check your site for Black Hat SEO
  5. Install cache, security and speed plugins
  6. Delete or update old plugins and themes
  7. Check contact forms are working
  8. Add form and login security
  9. Remove comment spam
  10. Delete old posts and page drafts (checking with you first)
  11. Remove unused media (upon request)
  12. Remove unused categories & tags (checking with you first)
  13. Clean up the database
  14. Install/Update website visitor tracking
  15. If all looks good, take another offsite backup

We are awesome to work with, but we don’t expect you to just take our word for it.

Take their word for it.

★ ★ ★ ★ ★
That Website Is Me is rated 5 stars based on 13 reviews on Google.

Dr Neville Buch
"excels in meeting your objectives"
drnevillebuch.com, mappingbrisbanehistory.com.au, bshn.org

Angie Drahiem

"Nothing is too much trouble"

sunbirdgardens.com.au

Have something to talk about?

From questions to consultations, reach out to us by sending a message.