Losing customers after a sale because you went silent? What if you could keep them coming back with six simple steps?
Ryan Jones
Next
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...and I’ve helped businesses boost repeat sales with smart follow-up strategies. Stick around—I’ll show you how to stay top-of-mind and grow your revenue!
Early in my business, I’d celebrate a sale and then… nothing. Customers vanished. Then I cracked the follow-up code. One client I coached implemented a follow-up system and saw 30% of their customers return within a month. Follow-ups aren’t just polite—they’re your ticket to loyal customers and steady sales.
... without regular care, it wilts. Follow-ups are like watering—they keep customers engaged and ready to buy again. Consistent communication signals you value your customers, keeping them away from competitors.
...they drive revenue and build loyalty. The best part? You don’t need fancy tools or a big budget. My six-step system will help you stay connected, increase repeat sales, and grow your business—starting today.
Start by creating a follow-up plan. Contact customers within 48 hours of a purchase to thank them and confirm satisfaction. Then, schedule weekly or monthly touchpoints. A clear schedule keeps you consistent.
Create a regular newsletter—weekly or monthly—to share updates, industry tips, and product highlights. Make it valuable, not salesy, to keep customers engaged.
Make follow-ups feel personal. Use the customer’s name and reference their purchase, like, “Hey [Name], loving your new [product]?” Personal touches show customers you care.
Avoid repetitive sales pitches. Instead, provide useful content, like a how-to guide or industry news. ...or offer discounts as a thank-you.
Keep the conversation alive with friendly nudges. For example, email customers a week after purchase: “We’d love to hear how you’re enjoying [product]!” Try automated emails or social media prompts to stay on top of it..
Automate and scale your follow-ups. Use tools like email platforms to schedule newsletters and personalised messages. Track open rates and purchases to refine your approach. It’s a sales-generating machine.
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Let me give you 10 years experience of small business tested and tried tips, tricks and strategies with attracting local customers and clients - this is all packed in 30 emails over the next 30 days, all I need is your best email address. Swipe Up!