Local Website Fix and Repair Services


Fast, Reliable, and Affordable Solutions to Get Your Website Back on Track!

Is your website facing issues or downtime? Our expert team in Agnes Water specialises in comprehensive website fix and repair services to ensure your online presence is always at its best.

We offer tailored solutions for website fix, addressing everything from minor glitches to major overhauls. Our website repair services guarantee quick and effective resolutions.

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That Website Is Me is rated 4.6 out of 28 reviews

Let us take care of that website issue for you

Why Choose Our Website Repair Services?


Quick Turnaround

Swift Response: We understand that every moment of downtime can affect your business. Our team prioritises urgent issues to get your website back up and running as quickly as possible.

Efficient Solutions: Using advanced diagnostic tools, we identify and fix issues promptly, reducing the time your site is offline.

Expert Team

Experienced Professionals: Our team consists of skilled developers and designers with years of experience in website repair and maintenance.

Continuous Training: We stay updated with the latest technologies and best practices to provide you with top-notch service.

Dedicated Support: Our experts are committed to ensuring your website’s performance and security, offering personalised support tailored to your needs.

Improved Performance

Speed Optimisation: Slow websites can frustrate users and hurt your SEO. We optimise your site’s speed, ensuring quick load times and a better user experience.

Performance Enhancements: From code optimisation to image compression, we implement a range of techniques to improve your website’s overall performance.

Mobile Optimisation: With an increasing number of users accessing websites on mobile devices, we ensure your site is fully responsive and performs well on all screen sizes.

Customised Solutions

Tailored Repairs: We understand that every website is unique. Our solutions are customised to address the specific issues and challenges your site faces.

Scalable Services: Whether you have a small personal blog or a large e-commerce platform, our repair services are scalable to meet your needs.

Future-Proofing: We don’t just fix current problems; we also implement measures to prevent future issues, ensuring your website’s longevity and reliability.

How Our Process Works

How It Works


1. Initial Consultation

  • Contact Us: Reach out via our contact form, phone, or email to describe the issues you’re experiencing with your website.
  • Free Assessment: We offer a free initial consultation to understand your specific needs and gather information about your website problems.

2. Detailed Website Assessment

  • Comprehensive Audit: Our team conducts a thorough audit of your website, analysing both the front-end and back-end to identify your website issues.
  • Diagnostic Report: We provide a detailed diagnostic report that outlines all the problems detected, along with our recommended solutions.

3. Personalised Repair Plan

  • Tailored Solutions: Based on the diagnostic report, we develop a customised repair plan that addresses your website’s specific issues.
  • Transparent Proposal: We present you with a clear, itemised proposal that includes the scope of work, timeline, and cost estimates.

4. Repair & Fix Execution

  • Approval and Scheduling: Once you approve the proposal, we schedule the repair work at a time that minimises disruption to your business.
  • Expert Implementation: Our skilled team gets to work, implementing the repair plan with precision and care, ensuring all issues are resolved effectively.
  • Regular Updates: Throughout the repair process, we keep you informed with regular updates on the progress and any important findings.

5. Quality Assurance

  • Thorough Testing: After completing the repairs, we conduct extensive testing to ensure your website is functioning smoothly. This includes:
    • Functionality Tests: Verifying that all website features and functionalities work as expected.
    • Compatibility Tests: Ensuring compatibility across different browsers and devices.
    • Performance Tests: Checking the website’s load times and overall performance.
  • Security Checks: We perform additional security checks to confirm that your website is secure and free from vulnerabilities.

6. Fix Review & Feedback

  • Client Review: We present the results to you for review, demonstrating the fixes and improvements made.
  • Feedback Loop: Your feedback is important to us. We make any necessary adjustments based on your input to ensure complete satisfaction.

7. Ongoing Support

  • Post-Repair Support: After the repair is completed, we can provide ongoing support to address any further issues that may arise.
  • Maintenance Packages: We offer various maintenance packages to keep your website running smoothly, including regular updates, security monitoring, and performance optimization.
  • Emergency Support: For urgent issues, our team is available to provide prompt assistance and quick fixes.

    Reviews From Business Owners Just Like You


    We are awesome to work with, but we don’t expect you to just take our word for it.

    google

    Ryan has been an amazing help with my projects over the last 2 years. He’s built all of my amazing websites and integrated the booking systems. Everything runs smoothly, fast, modern and its all aesthetically pleasing. Highly recommend!

    James O September 15, 2022
    google

    Prompt. Professional. Patient. The young man provided the best follow up support – he took the time to walk me through the use of my page, which as a child of the 70’s, was exactly what I needed. He really knows his stuff and I am more than happy to recommend this business.

    Roberta McInturff December 5, 2018
    google

    I have had the pleasure of working with Ryan on several different project now. He is incredibly knowledgeable in the web development/design space and implements solutions that effective, creative and aligned with the most current industry best practices. Not only does he have brilliant ideas he also works to accommodate any ideas I might have in a very patient manner. Best of all he is usually just one click or phone call away irrespective of time or day. His results truly speak for themselves!

    Paul Carter August 22, 2022
    google

    It is critical for professional history businesses to survive that they must develop their scholarly-but-publicly-engaging publications and other products as online sites.The challenge for both history consultants and public historians employed in various institutions is that IT teams are usually too busy with more pressing organisational agendas to provide even sufficient attention to the needs of the niche but growing history or heritage industry.That Website is Me has provided me, as a history consultant, working with different teams of professional colleagues, and on several long-term projects, with the essential online development for my business. I have found in this business, not only an extremely reliable web-design consultant, but one who has a far better insight into the technical possibilities for our vision to take local and Queensland history to a whole new level.That Website is Me is a business which does not provide a service. It is online development that excels in meeting your objectives in a way that shares in your own passions for the success of your own business.It is what business partnership should be.

    Neville Buch May 4, 2015
    google

    Great service. Ryan is always available to answer questions and carries out his business in an organized and professional manner. He goes beyond the expected service to ensure my website is responding the way I desire.

    Aiden Taylor May 28, 2017
    google

    If you are looking for a web-designer that understands the web, is reliable and cares about your product, then Ryan is your man.

    House of Ezis May 29, 2019

    Frequently Asked Questions


    How long does a website repair take?

    The duration of a website repair depends on the complexity of the issues and the scope of the work required. Most minor repairs can be completed within 24-48 hours. More extensive repairs or complete overhauls may take longer, but we always aim to work as efficiently as possible while maintaining high-quality standards.

    What types of website issues do you fix?

    We handle a wide range of website issues, including but not limited to:

    • Design and layout problems
    • Broken links and missing pages
    • Error messages and server issues
    • Slow load times and performance optimization
    • Mobile responsiveness and browser compatibility
    • Security vulnerabilities and malware removal
    • Plugin and software updates
    Will my website experience downtime during the repair?

    Our goal is to minimize downtime and disruption to your website. We can often perform repairs in a staging environment and deploy changes during off-peak hours to ensure your site remains accessible to your users. For urgent issues, we prioritize quick fixes to restore functionality as soon as possible.

    How much do your website repair services cost?

    The cost of our website repair services varies based on the complexity of the issues and the extent of the repairs needed. We offer transparent, upfront pricing with no hidden fees. After our initial assessment, we provide a detailed quote outlining the scope of work and associated costs.

    Can you help with ongoing website maintenance?

    Yes, we offer comprehensive website maintenance packages to keep your site running smoothly. Our maintenance services include regular updates, security monitoring, performance optimisation, and ongoing support. We a range of packages to meet your website needs and budget.

    What information do you need to start the repair process?

    To begin the repair process, we typically need:

    • Information about any recent changes or updates made to your site
    • Access to your website’s admin panel and hosting account
    • A detailed description of the issues you’re experiencing
    • Any error messages or screenshots that can help us diagnose the problem
    How do you ensure my website’s security?

    Security is a top priority for us. During the repair process, we implement best practices to protect your website from vulnerabilities. This includes applying security patches, updating software and plugins, and conducting thorough security checks. After the repair, we offer ongoing security monitoring and support to keep your site safe from future threats.

    Can you assist with redesigning my website if needed?

    Absolutely! In addition to repair services, we offer full website redesign and development services. Whether you need a minor facelift or a complete overhaul, our team of designers and developers can create a modern, user-friendly website that meets your business goals.

    Do you work with all types of websites and platforms?

    Our primary focus is on WordPress websites, as we specialise in providing tailored solutions for this platform. However, we also handle DNS and hosting issues regardless of the website platform. If you have specific needs outside of WordPress, feel free to contact us to discuss your situation.

    What if I need emergency website repair services?

    We understand that website issues can arise unexpectedly and require immediate attention. We offer emergency website repair services to address critical problems quickly. Contact us anytime for urgent assistance, and our team will prioritise your repair to get your site back online as soon as possible.

    Contact Us


    Monday – Friday: 9am – 4pm

    You can also reach us on Facebook Messenger, or Telegram during business hours.

    Support Plan Members will have a response within 1-3 business days, with emergency requests within 24hrs.
    Submit your ticket here: https://portal.thatwebsiteis.me/tickets/

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    Ferenc Studinger
    Ferenc Studinger

    left us a 5 star review

    google
    Ferenc Studinger
    October 27, 2024
    google
    Maria Lynch
    March 13, 2024

    I have been working with Ryan in building my website. I have found him to be very professional, knowledgeable and enthusiastic. I can bounce ideas around and he listens, he will then find ways and make suggestions to improve the website. Thanks Ryan

    google
    Paul Grundy
    January 3, 2024

    Ryan did a fantastic job building a website for me from scratch. He has also assisted me in other areas including google business account, Facebook, email setup. I highly recommend his services to anyone looking for a web designer for their business.

    google
    Dobromir Hristov
    October 9, 2023
    google
    Jonathan Herreen
    September 29, 2023

    I would like to thank Ryan very much for turning my vague ideas into a brand new website im proud to tell people about. His manner was perfect for an annoying person like me, he let me trial and error a few ideas before adding his experience and skills to make it fit together. It only took 1 month and of that, i wasted 10 days, so im also pleased with his delivery target too. His back up service and hosting knowledge certainly made my life easy. I was also pleased with price, so overall I can highly reccomend Ryan if anyone is thinking about a fresh site. Thanks again Ryan

    google
    James O
    September 15, 2022

    Ryan has been an amazing help with my projects over the last 2 years. He's built all of my amazing websites and integrated the booking systems. Everything runs smoothly, fast, modern and its all aesthetically pleasing. Highly recommend!