Website Maintenance Management


Like any storefront, your website needs upkeep and maintenance to keep running and bringing in business.

Our maintenance plans keep your website running with software updates, secure backups and real-time monitoring.

No Lock-In Contracts – Cancel Anytime

Dedicated Website Manager

24/7 Automatic Site Monitoring

Standard

$150 / month per site

Dedicated Website Manager

Unlimited Content Edits

Uptime Check Every 5 min

Daily Automatic Visual Checks

Nightly Offsite Backups

Weekly Software Updates

Monthly Site Health reports

Licensed use of Premium plugins

Hosting + SMTP + SSL Included*

Basic

$60 / month per site

Unlimited Content Edits

Dedicated Website Manager

Uptime Check Every 5 min

Weekly Automatic Visual Checks

Weekly Offsite Backups

Weekly Software Updates

Monthly Site Health reports

Licensed use of Premium plugins

Hosting + SMTP + SSL Included*

*Note: Included hosting is for basic level #1 web hosting – if your site requires more resources to run smoothly, extra costs may be incurred – we will communicate this to you.

Maintenance Plan Service Details


Dedicated Website Manager

You’ll have a dedicated team member overseeing your website, promptly addressing your inquiries and requests, while also ensuring seamless site operation.

Unlimited Content Edits

Need an image swapped or text updated? Just contact your Dedicated Website Manager, and they’ll take care of it promptly for you.

Automatic Uptime Checks

Every 5 minutes, we check your site’s status to ensure it’s live. If not, your Dedicated Website Manager is alerted immediately and will investigate.

Visual Checks

Our automated visual checking tool compares previous captures to your current site, alerting your Dedicated Website Manager of any changes.

Offsite Backups

Website backups ensure swift recovery from cyberattacks or accidental deletions, securing your digital assets and preserving your online presence.

Software Updates

Software updates optimise performance and security, providing essential fixes and enhancements. Stay updated to safeguard your assets.

Site Health reports

Site Health reports provide essential insights into your website’s performance and security. Stay informed to ensure your site is running smoothly and securely.

Licensed use of Premium plugins

We grant access to our licensed plugins, ensuring reliable functionality and optimal performance for your website.

Reviews From Business Owners Just Like You


We are awesome to work with, but we don’t expect you to just take our word for it.

google

I have been working with Ryan in building my website. I have found him to be very professional, knowledgeable and enthusiastic. I can bounce ideas around and he listens, he will then find ways and make suggestions to improve the website. Thanks Ryan

Maria Lynch March 13, 2024
google

We are extremely satisfied with our new website designed by That Website Is Me. Ryan has shown great professionalism in the entire designing process with very high quality design skills. He is very knowledgeable, extremely patient and always super friendly to talk to. Nothing was too much to ask, and always helpful! The results were exactly what we were after. Definitely a professional team. Will definitely use That Website Is Me again.

yong wang September 21, 2020
google

Great service and very reliable. Always willing to answer questions,adjust as per your wishes and help out.

google

Ryan from That Website Is Me is an absolute star. He has helped update my website from the original set up of holiday homes, calendar’s, google maps and ratings and everything required for traffic flow and enquiries. There was immediate response from his work. He is very knowledgeable and professional in his field. Nothing is too much trouble as he is always one click away with any issues or questions. I cannot recommend Ryan enough for your business.

google

It is critical for professional history businesses to survive that they must develop their scholarly-but-publicly-engaging publications and other products as online sites.The challenge for both history consultants and public historians employed in various institutions is that IT teams are usually too busy with more pressing organisational agendas to provide even sufficient attention to the needs of the niche but growing history or heritage industry.That Website is Me has provided me, as a history consultant, working with different teams of professional colleagues, and on several long-term projects, with the essential online development for my business. I have found in this business, not only an extremely reliable web-design consultant, but one who has a far better insight into the technical possibilities for our vision to take local and Queensland history to a whole new level.That Website is Me is a business which does not provide a service. It is online development that excels in meeting your objectives in a way that shares in your own passions for the success of your own business.It is what business partnership should be.

Neville Buch May 4, 2015
google

Ryan has been an amazing help with my projects over the last 2 years. He’s built all of my amazing websites and integrated the booking systems. Everything runs smoothly, fast, modern and its all aesthetically pleasing. Highly recommend!

James O September 15, 2022

Frequently Asked Questions


Why do websites need maintenance?

Without website maintenance, your website can; get hacked, become bloated, possibly be penalised by Google, be used for phishing (sending spam), accumulate errors, potentially get blacklisted for spam, suffer from black-hat SEO and simply – slow down.

Websites eventually “break”. Resolving these issues can be time-consuming and expensive, as well as cost you current or new customers.

61% of all infected WordPress websites feature out-of-date software.

Regular maintenance helps in keeping your website secure, improving user experience, ensuring compatibility with new technologies, and enhancing search engine visibility.

What services are included in website maintenance?

Our website maintenance package offers a comprehensive suite of services to ensure the seamless operation and optimisation of your website:

  • Dedicated Website Manager
  • Unlimited Content Edits
  • Automatic Uptime Checks
  • Automatic Visual Checks
  • Offsite Backups
  • Software Updates
  • Site Health Reports
  • Licensed Use of Plugins

With our comprehensive website maintenance services, you can focus on your core business while we take care of the technical aspects, ensuring your website remains at its best for your audience.

What does “Unlimited Content Edits” entail?

Unlimited Content Edits within our website maintenance package allow you to request revisions and updates to the existing content on your website without limitations. This service is designed to enhance the information, imagery, and multimedia elements on individual pages, ensuring they remain accurate, up-to-date, and engaging for your audience.

What does it cover?

Our Unlimited Content Edits service enables you to refine and optimise the content of your web pages, including text, images, videos, and other media assets. Whether you need to tweak product descriptions, update service offerings, or refresh blog posts, you have the freedom to request these adjustments without restrictions.

What’s not included?

While Unlimited Content Edits empower you to refine the content on your existing pages, it does not extend to adding entirely new pages or making significant structural changes to your website’s design. Major design alterations, layout modifications, or the creation of new sections/pages fall outside the scope of this service.

How does it work?

Simply submit your content revision requests to your dedicated website manager, and our team will promptly implement the edits according to your specifications. Whether it’s correcting typos, updating pricing information, or refreshing outdated content, we’ll ensure your website reflects the latest and most accurate information.

How do I sign up for your website maintenance services?

Existing clients can easily transition to our maintenance plan after completing their current website payment plan.

New customers can get a new site with us and opt for maintenance services upon completion. Just reach out to discuss your needs, and we’ll guide you through the signup process seamlessly.

Do I need website maintenance if my site is new?

Even if your site is new, website maintenance is crucial for its ongoing health and performance. The good news is, our website packages already include a complimentary maintenance plan. This means your site will receive essential updates, security checks, and support from day one, ensuring it remains secure, optimised, and up-to-date without any additional cost to you.

What if my website goes down or encounters errors?

Your Dedicated Website Manager is available to address any issues promptly.

We also monitor your website continuously and provide timely support to resolve downtime or errors efficiently.

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Maria Lynch
Maria Lynch

left us a 5 star review

google
Maria Lynch
March 13, 2024

I have been working with Ryan in building my website. I have found him to be very professional, knowledgeable and enthusiastic. I can bounce ideas around and he listens, he will then find ways and make suggestions to improve the website. Thanks Ryan

google
Paul Grundy
January 3, 2024

Ryan did a fantastic job building a website for me from scratch. He has also assisted me in other areas including google business account, Facebook, email setup. I highly recommend his services to anyone looking for a web designer for their business.

google
Dobromir Hristov
October 9, 2023
google
Jonathan Herreen
September 29, 2023

I would like to thank Ryan very much for turning my vague ideas into a brand new website im proud to tell people about. His manner was perfect for an annoying person like me, he let me trial and error a few ideas before adding his experience and skills to make it fit together. It only took 1 month and of that, i wasted 10 days, so im also pleased with his delivery target too. His back up service and hosting knowledge certainly made my life easy. I was also pleased with price, so overall I can highly reccomend Ryan if anyone is thinking about a fresh site. Thanks again Ryan

google
James O
September 15, 2022

Ryan has been an amazing help with my projects over the last 2 years. He's built all of my amazing websites and integrated the booking systems. Everything runs smoothly, fast, modern and its all aesthetically pleasing. Highly recommend!

google
Paul Carter
August 22, 2022

I have had the pleasure of working with Ryan on several different project now. He is incredibly knowledgeable in the web development/design space and implements solutions that effective, creative and aligned with the most current industry best practices. Not only does he have brilliant ideas he also works to accommodate any ideas I might have in a very patient manner. Best of all he is usually just one click or phone call away irrespective of time or day. His results truly speak for themselves!